Processing a sale order at a POS terminal in most countries requires by law that the consumer should be able to clearly see the details of the price being charged for each item, including any surcharges and discounts.

Simple textual pole monitors are not supported, however, if the pole monitor can act as a second graphical monitor for the android device, it seems to be supported. This will depend on the hardware of the second display/monitor/pole and not Cin7 Core settings, you may need to check with your hardware manufacturer.

There are no settings in Cin7 Core or Cin7 Core POS that can change whether the checkout information is displayed, or what information is displayed.


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POS mobile application

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No additional user action is required. Connecting a display will show customer-facing information automatically and both Android and iOS devices are supported. Cin7 Core POS application automatically detects if there is more than one monitor in the system and will display checkout information on the second monitor. If more than two monitors are attached, checkout will be shown on the second monitor in the monitor list.

POS web

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If using POS web, there is a small step before you can connect a customer-facing display. 

  • From POS web, open the main menu and select Setup
  • Select Customer Display Setup
  • Select Open Customer Display to open. 
  • Save to finish.

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