Automation General Information

From the Automation module, you can set up notifications containing information about orders, sales, and/or inventory for your users and customers. Other features of the Automation module include workflow automation, which allows setting up of events and actions that trigger automatically once certain conditions are achieved,  and tasks, which are linked with notifications to create workflows related to Purchases, Sales, Suppliers, Customers, Credit Notes, and Assembly/Disassembly.


NOTE: Access to the Automation module requires adding a subscription to the module to your DEAR Inventory paid plan. See Adding Trials of the POS, B2B, API and Automation Modules to Paid Plans for more information.


Mailing Lists

Mailing lists can be used to group together company or external contacts so they can be easily notified. Mailing lists can be used to group email notifications as well as send scheduled reports to selected groups of contacts. 


Learn more about Mailing Lists


Notifications

You can set up notifications containing information about orders, sales, and/or inventory for your users and customers from the Automation module. DEAR notifications can be delivered as alerts in the notification centre, and/or as emails intended for one or more recipients. External notifications can also be set up to send information to third-party applications. All internal and email notification message templates can be fully customised. 


Learn more about Notifications.


Report Scheduling


Reports can be run daily, weekly or monthly, and sent to those who need them directly from within the Automation module.


Learn more about Report Scheduling


Reminders


System reminders on pending tasks that require your immediate attention can be set up so that you can be reminded about them as soon as you log on to Dear Inventory. These appear in the Reminders portlet on your dashboard. Clicking a Reminder in the portlet takes you to a page with more detail, where you can take action as necessary (e.g. follow up on outstanding payments or obtain management approval).


Learn more about Reminders


Tasks and Workflows


Other features of the Automation module include workflow automation, which allows setting up of events and actions that trigger automatically once certain conditions are achieved in sales processes, and tasks, which are linked with notifications to create workflows related to Purchases, Sales, Suppliers, Customers, Credit Notes, and Assembly/Disassembly.


For more information on workflow automation, see Managing Workflow Automation in DEAR. For more information on the Tasks module, The Tasks Module: Using Notifications & Tasks to Create Workflows.



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