search-icon

POD Signature

started a topic 5 months ago

Hi DEAR Team

As many businesses are moving towards a paperless environment, is there a possibility that the system could collect POD signatures.

For example we have a number of customers who collect their orders from the warehouse or send courier drivers to collect on their behalf. The only way we can obtain a signature is printing out a delivery docket which is then either filed or misplaced.

In the ship section or even in a new tab is there a way we could utilize a mobile device to collect a signature and store this in the SO which can be retrieved as required?
Thanks,
Cam


6 people like this idea
  • Good idea Cam. Would be nice to see this implemented on the WMS app.


    An idea for a workaround in the meantime: DEAR allows you to attach file to a transaction. You could take a photo or scan in the signed Delivery Docket and attach it to the SO. That way is easy to reference in context of the SO

  • Hi Daniel,

    We are doing exactly what you suggested at the moment, but are keen to move away from printing and scanning. With 100+ dispatches going through per day this still takes up a significant amount of time.

  • This is necessary for us as we have to have Proof of Delivery with some of our Customers

    Need it at the Sales Order stage, so when moved to an invoice, we can also send the SO attached with details and signtiure

Login or Signup to post a comment

6 people like this idea
Log in or Sign up to post a comment