POD Signature

started a topic about 1 month ago

Hi DEAR Team

As many businesses are moving towards a paperless environment, is there a possibility that the system could collect POD signatures.

For example we have a number of customers who collect their orders from the warehouse or send courier drivers to collect on their behalf. The only way we can obtain a signature is printing out a delivery docket which is then either filed or misplaced.

In the ship section or even in a new tab is there a way we could utilize a mobile device to collect a signature and store this in the SO which can be retrieved as required?

5 people like this idea
  • Good idea Cam. Would be nice to see this implemented on the WMS app.

    An idea for a workaround in the meantime: DEAR allows you to attach file to a transaction. You could take a photo or scan in the signed Delivery Docket and attach it to the SO. That way is easy to reference in context of the SO

  • Hi Daniel,

    We are doing exactly what you suggested at the moment, but are keen to move away from printing and scanning. With 100+ dispatches going through per day this still takes up a significant amount of time.

Login or Signup to post a comment

5 people like this idea
Log in or Sign up to post a comment