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Alternative Products

started a topic 11 months ago

We like the idea of the Alternative Products function but would like to see a slight modification.

Our normal order, pick and pack process is we enter an order as per our customers request, and then authorise it. 

Then at the time of picking the order we may need to make a substitution, so we should be able to make the alternative product change at picking stage. Otherwise we have to undo the order and go back to the beginning.

 

Is this not possible?  


7 people like this idea
  • I just came to look for this. Yeh, I would agree. I am in the middle of picking a time sensitive order. Customer willing to take alternative, but the rest of the order is packed. Makes no sense to have to undo everything. Would like to be able to substitute at this stage. 

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7 people like this idea
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