We like the idea of the Alternative Products function but would like to see a slight modification.
Our normal order, pick and pack process is we enter an order as per our customers request, and then authorise it.
Then at the time of picking the order we may need to make a substitution, so we should be able to make the alternative product change at picking stage. Otherwise we have to undo the order and go back to the beginning.
Is this not possible?
7 people like this idea