Planned

Duplicate customer order numbers

Currently Dear allows for duplicate serial numbers and also does not warn you if you enter in duplicate customer sales order number

The problem is that some of our customers mistakenly send us the same order number multiple times, and even after we have supplied the goods.

If we are not careful to check each time by searing dear to see if that order number has been used previously, we can very easily land up duplicating orders. Which normally then only gets picked up when we deliver the goods to the customers.

Please can you activate in General Settings to allow or disallow duplicate customer order numbers

as an alternative can Dear warn you if you enter a duplicate order number

Thanks this will go a long way to eliminate processing errors

Thanks