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Shopify Sync Time is taking days

started a topic 3 months ago

It is taking 1-3 days to get some of our sales orders to sync from Shopify to DEAR. This is adding more workload because we have to check both DEAR and Shopify for orders since we fulfill same day up until 2PM. This also adds confusion because old sales that have been fulfilled will show up in DEAR as unfulfilled days later.

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