FAQ

Default solution folder, feel free to edit or delete it.

How to filter, format and search DEAR reports?
Report Filters Let’s say in your Inventory Movement Summary Report, you want to view the Products in the ‘Main Warehouse’ Location only. Click on th...
Wed, 8 Mar, 2017 at 3:06 AM
Email Templates
To have an email template in Dear, you will need to upload the relevant file to your DEAR account by navigating to Settings >> Document & e-mail t...
Sat, 18 Mar, 2017 at 3:08 AM
I modified the Sale Quote template and it doesn't work now. How do I get default version?
Go to Settings Manage document templates and find the template you wish to reset Open template (in this case Sales Quote template) Click Reset to re...
Tue, 7 Mar, 2017 at 11:56 PM
Consignment Stock
Consignor scenario 1.Consignor: For consignment sales, ideally, I want to be able to track the stock I've sent to my consignment clients and perha...
Tue, 7 Mar, 2017 at 11:56 PM
What is the Undo function and at what stage is it no longer possible to Undo an invoice?
1. Undo function returns the user to the stage of a draft purchase or a sale order where previously entered data can be modified. 2. Once Undo is used ...
Wed, 8 Mar, 2017 at 3:12 AM
How to use additional attribute set?
Due to a large number of different requirements from system users selling a variety of products through DEAR Inventory and dealing with a variety of supplie...
Wed, 8 Mar, 2017 at 3:25 AM
Handling Leading Zeros in CSV Files
When you load a CSV file into Excel, it tries to determine the format of the data being loaded. Excel automatically recognizes the field as a number when im...
Wed, 8 Mar, 2017 at 3:22 AM
Unit of Measure Conversion
With the dis-assembly module DEAR Inventory can now offer the solution for unit conversion between purchases, stock and sell units of measures. The conversi...
Wed, 8 Mar, 2017 at 3:20 AM
If my assembly has sub-assembly how it will look like on Finished Goods screen?
1. All products with BOMs and Auto-assembly switched on are represented by components in Finished Goods tasks. 2. All products with BOMs and Auto-assem...
Wed, 8 Mar, 2017 at 3:27 AM
Why is DEAR putting the invoice in the body of the email?
This is because you have uploaded an invoice template as an email template for the document. To have clear email body, please create empty a MS Word documen...
Fri, 17 Mar, 2017 at 2:52 AM