DEAR Support Team

Getting Started 15

• Getting Started Guide
• Chart of Accounts
• Import CSV files
• Email Templates
• Reporting Module

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FAQ 20

• How to filter, format and search DEAR reports?
• Email Templates
• How can I use different price tiers for a customer?
• I modified the Sale Quote template and it doesn't work now. How do I get default version?
• Consignment Stock

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Tax Rules 3

• How to use Tax Rules ? (With Xero & QuickBooks Online integration enabled)
• What if I create a Tax Rule in DEAR and not in Xero/QuickBooks Online? Will this create a new rule within my accounting app?
• Setting up Tax Rules to track WET in DEAR

Account administration 9

• Managing Users and Roles
• How to manage document templates ?
• General Settings
• My Account
• Multicurrency

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FTA for UAE 1

• DEAR Systems VAT Compliance - UAE

Getting Started 6

• API introduction
• Connecting to the API
• Pagination
• API Status Codes
• Date Format

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Endpoints 25

• List of Endpoints
• Customers
• Suppliers
• Products
• ProductFamilies

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Getting Started 1

• API introduction

DEAR - Point of Sale (POS) 24

• DEAR Point of Sale (POS) - Getting Started and Information
• Adding a New Location & Outlet
• Adding a New Register to Outlet
• Listing products on DEAR POS store
• Making your First Sale in DEAR POS for PC and Mac

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DEAR - Warehouse Management Solution 4

• DEAR Warehouse Management Solution
• Selecting a Carrier
• DEAR WMS Write-Off
• Printing Product Labels in DEAR WMS

DEAR - B2B Online Portal 3

• DEAR - B2B Online Portal
• Binding a custom domain name to your DEAR B2B portal
• Using a LetsEncrypt SSL Certificate for a DEAR B2B Portal Custom Domain Name

Notifications Module 2

• Notifications
• Tasks Module

Purchase 14

• Purchase Module - General Information
• Processing a Purchase
• Suppliers
• Low Stock Reorder
• Backorders

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Product Discounts & Product Deals 2

• Product Discounts
• Product Deals

Sale 14

• Sale Module - General Information
• Processing a Sale
• Customers
• Advanced Sale - Multiple Fulfilments
• Recurring Orders/Invoices

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Inventory Management 23

• Inventory Module - General Information
• Product and Service Management
• Product Families
• Stock Adjustment and Valuation
• Stocktake

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Reports 47

• Purchase Order Pending Report
• Purchase Order Details Report
• Purchase Order Summary Report
• Purchase Order vs Invoice Report
• Stock Received Not Invoiced Report

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Financials 9

• Financial Module - General Information
• Accounts and Bank Accounts
• Spend Money, Receive Money, Transfer Money
• Bank Reconciliation
• Fixed Assets

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Manufacturing 6

• Bill of Materials
• Finished Goods Assembly
• Disassembly
• Inventory Write Off
• Job Costing

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Xero 12

• Xero Integration - Basic
• Push Payments to Xero
• Xero Tracking Categories
• Load Products from Xero to DEAR
• Accounting for Wine Equalisation Tax (WET) (Xero + DEAR)

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QuickBooks Online 6

• QuickBooks Online Integration
• Syncing Sale COGS "Pending"
• Stale Object Error : You and System Administration were working on this at the same time. System Administration finished before you did, so your work was not saved.
• QuickBooks Online Common Errors
• Will making a product in QuickBooks Online inactive, delete it in DEAR?

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eCommerce Platforms 6

• FAQ Shopify Integration
• Magento 2.0 Integration
• Shopify Integration
• Magento Integration
• FAQ WooCommerce

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Payment platforms 5

• FAQ Stripe Integration
• FAQ Paypal
• Square Integration
• Paypal Integration
• Stripe Integration

Marketplaces (Amazon, eBay, Etsy) 6

• Amazon eCommerce Integration
• eBay Integration
• Etsy Integration
• Fulfilment by Amazon (FBA) - External Fulfilment Service
• FAQ Amazon

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Shipping & Fulfillment 8

• ShipStation Integration
• StarShipIt Integration
• Shippit Integration
• Shiptheory Integration
• Label Printing

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CRM 2

• FAQ Salpo CRM
• FAQ Capsule

Other 3

• FAQ Vend
• Zapier Integration
• Order Routing for eCommerce Platform integration.

Zapier 0

Avalara 1

• Avalara Integration

DEAR Capsule CRM Integration 1

• DEAR Capsule CRM Integration Explained

External fulfillment 1

• DEAR external fulfillment workflow explained

HandShake 1

• HandShake Integration