DEAR Support Team

FAQ 17

• How to filter, format and search DEAR reports?
• Email Templates
• How can I use different price tiers for a customer?
• I modified the Sale Quote template and it doesn't work now. How do I get default version?
• Consignment Stock

See all 17 articles

Getting Started 11

• DEAR Inventory: Getting Started Guide
• Chart of Accounts
• Reporting Module
• Email Templates
• Order Status possible values

See all 11 articles

Tax Rules 3

• How to use Tax Rules ? (With Xero & QBO integration enabled)
• What if I create a Tax Rule in DEAR and not in Xero/QBO? Will this create a new rule within my accounting app?
• Setting up Tax Rules to track WET in DEAR

Inventory Management 11

• Inventory Module
• Product Management: New Product, View Products, View Product Availability and Print Price List
• How to delete a product?
• Costing Methods
• Product Families

See all 11 articles

Purchase 10

• Purchase Process - General Information
• Processing a Purchase
• Inventory Accrual and Stock in Transit implementation
• Suppliers
• Bulk Supplier Payments (CL)

See all 10 articles

Sale 15

• New Sale (Advanced Features)
• Customers
• Processing a Sale
• Recurring Orders/Invoices
• Split Orders/Back Orders

See all 15 articles

Manufacturing 6

• Bill of Materials
• Finished Goods Assembly
• Issue to Production
• Disassembly
• Job Costing

See all 6 articles

Account administration 7

• How to add new user and change user access permissions ?
• How to manage document templates ?
• General Settings
• My Account
• Multicurrency

See all 7 articles

Reports 47

• Purchase Order Pending Report
• Purchase Order Details Report
• Purchase Order Summary Report
• Purchase Order vs Invoice Report
• Stock Received Not Invoiced Report

See all 47 articles

Product Discounts & Product Deals 4

• Product Discounts
• How to create Quantity Based Discounts ?
• Product Deals
• Product Discounts

Getting Started 6

• API introduction
• Connecting to the API
• Pagination
• API Status Codes
• Date Format

See all 6 articles

Endpoints 25

• List of Endpoints
• Customers
• Suppliers
• Products
• ProductFamilies

See all 25 articles

Financials 12

• Spend Money
• Receive Money
• Create a transaction while reconciling your Bank
• Bank Reconciliation
• Reconcile a Transfer between Bank Accounts

See all 12 articles

Integration 1

• Refund from sale channels.

DEAR - Point of Sale (POS) 15

• Getting Started (POS)
• DEAR Inventory – DEAR Point of Sale Integration
• Adding a New Location & Outlet
• Adding a New Register to Outlet
• Listing products on DEAR POS store

See all 15 articles

DEAR - B2B Online Portal 1

• Full Information Sheet

Xero 7

• FAQ Xero Integration
• Xero Tracking Categories
• Load Products from Xero to Dear
• Accounting for Wine Equalization Tax (WET) (Xero + DEAR)
• Credit note applied in Xero as part payment

See all 7 articles

QBO 5

• Quickbooks Online Integration
• Syncing Sale COGS "Pending"
• Stale Object Error : You and System Administration were working on this at the same time. System Administration finished before you did, so your work was not saved.
• QBO Common Errors
• Will making a product in QBO inactive, delete it in DEAR?

Shopify 1

• FAQ Shopify Integration

PayPal 1

• FAQ Paypal

Stripe 1

• FAQ Stripe Integration

Vend 1

• FAQ Vend

Square 0

Amazon 1

• FAQ Amazon

Fulfilment by Amazon ( FBA ) 0

Shipstation 3

• ShipStation Integration
• FAQ Shipstation
• DEAR Orders not syncing to Shipstation

Magento 1

• Magento Integration

Woocommerce 1

• FAQ WooCommerce

Bigcommerce 0

Etsy 0

ebay 0

Handshake 0

Neto 0

Salpo 0

Capsule 1

• FAQ Capsule