Add Customer Reference Number to RMA process
The RMA (Beta) module does not allow for the customer Reference Number (their purchase order #) to be included in the documentation. Customers track their purchases on their PO# and not often do they have our SO# or invoice number. Buyers look at their PO# to initiate and track returns. Can we add this to the RMA database?
Yes please, our customers track their returns with the dreaded debit note number