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View information about your sales via the Reports module. Most reports can be automatically generated and sent out to authorised users using the Report Scheduling feature available to DEAR customers with Automation module subscriptions. 


Users will need the Sales Reporting permission to view or edit purchase reports. See Managing Users & Roles for more information on setting user permissions. 


This article displays a summary of each DEAR Sale report, click the links to see further information about each report and answers to common user questions. It is not possible to generate custom reports in DEAR, but the layout can be reorganised and existing report fields can be added and removed. Please check the tables in this article to see which fields are included in each report. 


For more information on searching, filtering, exporting and scheduling reports, please see Managing DEAR Reports


Sale Outstanding Quotes: Shows all authorised quotes without an authorised sale order/invoice issued during the specified time interval. Use this report to check quote status and view quoted item quantities and quote price per product, customer, sales rep and more. 


Sale Order Details: Shows details of sale orders. This detailed view to breaks down purchase orders by product, showing product quantity, product cost and total product cost per order. The output can be customised to show product details, order/invoice status and more. 


Pending Sale Orders: Shows pending sale orders. A sale order is classed as pending if the order has been authorised but it does not yet have an authorised pick. Use this report to see item quantities required per customer, per sale order, per sales rep. and more. 


Fulfillment Details: Shows fulfillment details for authorised sale orders. Use this report to see fulfillment status for each order, with quantity picked, packed and shipped. The output can be customised to show carrier, tracking info and more. 


Sale Invoices & Credit Notes: This report shows all authorised sale invoices and credit notes applicable to the selected time period. Use this report to see invoices and credit notes for each customer, what products it relates to and amount, tax and total. Amounts can be shown in customer currency or your base currency. 


Sales Price History: This report shows sale price fluctuations for all active products during the selected time period. Price history can be further filtered by location, price tier, year, quarter, month and invoice date.


Field Name
Sale Outstanding QuotesSale Order DetailsPending Sale OrdersFulfillment DetailsSale Invoices & Credit NotesSales Price History
Can be scheduled?Yes
Yes
Yes
Yes
Yes
Yes
CustomerYes
Yes
Yes
Yes
Yes

Sales RepresentativeYes
Yes
Yes
Yes
Yes

Order #
Yes
Yes
Yes
Yes
Yes

Order Date
Yes
YesYes
Yes

Invoice #
Yes

Yes
Yes

Invoice Date
Yes


Yes
Yes
Invoice Status
Yes




Invoice Due Date



Yes

Currency (Sale/Customer)
Yes

Yes

Yes
Yes
Credit Note #



Yes

Credit Note Date



Yes

Notes (Sale header)
Yes




Year
Yes
Yes
Yes
Yes
Yes
Quarter
Yes
Yes
Yes
Yes
Yes
Month
Yes
Yes
Yes
Yes
Yes
Customer Reference
Yes
Yes
Yes
Yes

Customer TagsYes
Yes
Yes

Yes

SKU
Yes
Yes
Yes

Yes
Yes
ProductYes
Yes
Yes

Yes
Yes
BrandYes
Yes
Yes

Yes
Yes
CategoryYes
Yes
Yes

Yes
Yes
Product TagsYes
Yes
Yes

Yes
Yes
FamilyYes
Yes
Yes

Yes
Yes
UnitYes
Yes
Yes

Yes
Yes
Location (Dispatch)

Yes
Yes

Yes
Yes
Price Tier




Yes
Status (Sale)
Yes




Shipment Date
Yes




Ship By
Yes
Yes



Shipping Address Line 1
Yes

Yes


City
Yes

Yes


State
Yes

Yes


Country
Yes

Yes


Postcode
Yes




Customer Additional Attribute 1-10Yes
Yes
Yes
Yes


Product Additional Attribute 1-10Yes
Yes
Yes
Yes

Yes
Sale Process Additional AttributesYes
Yes
Yes
Yes


(Quote) is Archived
Yes





Quote Approval StateYes





Fulfillment #


Yes


Fulfillment Status


Yes


Carrier


Yes


Tracking #


Yes


Comment (Line)



Yes

Input






Reporting  PeriodYesYes
Yes
Yes
Yes
Yes
CurrencyYes
Yes
Yes


Yes
Quote StatusYes





Data Headers





Total (Qty of product ordered)Yes
Yes
Yes
Yes
Yes

% Discount

Yes




Sale amount
Yes
Yes


Yes (or Credit note)

Tax
Yes

Yes
Yes

Total (Sale + Tax)Yes
Yes

Yes
Yes

Quantity Picked


Yes


Quantity Packed



Yes


Quantity Shipped


Yes


Base Currency Amount



Yes

Base Currency Tax



Yes

Base Currency Total (Amount + Tax)



Yes

Price




Yes


Sales Overview: Shows an overview of all sales, the customer and the sale and shipment status. Use this report to get a snapshot of sales status and financials (amount invoiced, paid, due, COGS, profit, etc.). The overview does not show product information.


Sales Profit Summary: Shows profit and additional financial summary for sales. Use this report to see an overview of amount invoiced, paid, COGS, profit, markup, gross margin and FX gains/losses per order or per customer for a selected reporting period. The output does not show product details. 


Profit by Sales Representatives: Shows profit and additional financial summary by sales representatives. Use this report to see the amount invoiced, paid, COGS, profit, markup, gross margin for each sales representative’s sales per order or per customer. The output does not show product details. 


Sales by Product Details: Shows quantities, profit and additional financial summary for sales by product in a given reporting period. It shows product quantity, amount invoiced, COGS, journal amount, tax and profit. The output can be customised using product details Use this report to view product sales by customer location (state, country, etc.).


Sales by Product Summary: Shows quantities, profit and additional financial summary for sales by product. It shows product quantity, amount invoiced, COGS, journal amount, tax and profit. The output can be customised using product details. This report does not allow the output to be customised by customer location. 


Customer Orders by Product: Shows detailed financial and quantity-related information about each product sold. Use this report to see how much of each product is sold, how profitable/costly each one is, and which customers are buying your product. 


Sale Credit Notes by Product: Shows detailed financial and quantity-related information about each sale credit note. Use this report to see how many credit notes are being raised for your products and which customers are raising them.


Field Name
Sales OverviewSales Profit SummaryProfit by Sales RepresentativesSales by Product Details
Sales by Product Summary
Customer Orders by ProductSale Credit Notes by Product
Can be scheduled?Yes
Yes
Yes
Yes
Yes
Yes
Yes
CustomerYes
Yes
Yes
Yes
Yes
Yes
Yes
Sales RepresentativeYes
Yes
Yes
Yes
Yes
Yes
Yes
Order #
Yes
Yes

Yes



Order DateYes
Yes

Yes



Invoice #Yes
Yes
Yes
Yes

Yes
Yes
Invoice DateYes
Yes
Yes
Yes

Yes
Yes
Invoice Due DateYes
Yes
Yes



Yes
Quote StatusYes






Credit Note #
Yes
Yes
Yes


Yes
Credit Note Date
Yes
Yes
Yes


Yes
Sale Order StatusYes






Invoice StatusYes


Yes



Payment Status
Yes






Pick Status
Yes






Pack StatusYes






Ready for ShipmentYes






Ship StatusYes


Yes



Fulfillment StatusYes






Notes (Sale header)Yes






Year




Yes
Yes
Quarter




Yes
Yes
Month




Yes
Yes
Customer ReferenceYes

Yes

Yes
Yes
Yes
Customer TagsYes
Yes
Yes
Yes
Yes
Yes
Yes
SKU


Yes
Yes
Yes
Yes
Product


Yes
Yes
Yes
Yes
Brand


Yes
Yes
Yes
Yes
Category


Yes
Yes
Yes
Yes
Product Tags


Yes
Yes
Yes
Yes
Family


Yes
Yes
Yes
Yes
Unit


Yes
Yes
Yes
Yes
Weight


Yes
Yes


Weight Units


Yes
Yes


Location (Dispatch)





Yes
Yes
Status (Sale)Yes






Shipment DateYes
Yes
Yes
Yes
Yes
Yes

Ship ByYes
Yes
Yes




Shipping Address Line 1Yes
Yes
Yes
Yes



CityYes
Yes
Yes
Yes

Yes
Yes
StateYes
Yes
Yes
Yes

Yes
Yes
CountryYes
Yes
Yes
Yes

Yes
Yes
PostcodeYes
Yes
Yes
Yes

Yes
Yes
Customer Additional Attribute 1-10Yes
Yes
Yes
Yes
Yes
Yes
Yes
Product Additional Attribute 1-10


Yes
Yes
Yes
Yes
Sale Process Additional AttributesYes
Yes

Yes
Yes
Yes
Yes
Input







Reporting  PeriodYes
Yes
Yes
Yes
Yes
Yes
Yes
Currency






Quote Status






Show COGS (All - Reporting Period only)
Yes
Yes
Yes
Yes
Yes
Yes
Data Headers






Total (Qty of product ordered)Yes


Yes
Yes
Yes
Yes
% Discount
Yes




Yes
Yes
Quoted amountYes






Order amountYes
Yes





Sale amount
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Tax (on whole sale)Yes


Yes
Yes
Yes

Invoice Total (Sale + Tax)Yes
Yes
Yes
Yes
Yes
Yes

Lines (Invoice - additional charges)Yes

Yes




Lines Tax

Yes




Additional chargesYes

Yes




Additional charges tax

Yes




PaidYes
Yes
Yes




DueYes
Yes
Yes




Credited





Yes
COGSYes
Yes
Yes
Yes
Yes
Yes
Yes
JournalsYes
Yes
Yes
Yes
Yes
Yes

Profit  Yes
Yes
Yes
Yes
Yes
Yes

Profit less JournalsYes
Yes
Yes

Yes
Yes

Gross Margin ((Sale - COGS) * 100 / Sale))
Yes
Yes




Markup (Gross Margin / (1 - Gross Margin))
Yes
Yes




FX Gain/Loss
Yes
Yes
Yes





Sales Backorder Details: Shows all authorised sale orders containing backordered items which have not yet shipped to the customer. Use this report to see which customers and sales orders are waiting on backordered products, the backordered quantity and the date … . This report does not show product availability in your inventory. 


Sales Backorder Summary: Shows all backordered products in your inventory. Use this report to view a summary of backordered products, the supplier for the order, and quantity required, on hand, remaining (on hand - required) and ordered. This report does not show which sales order the backordered product corresponds to. 


Find Sale Backorder by Purchase Order: Allows finding all sales included in a specific purchase order created via the Reorder Backordered function. Use this report to see products ordered, quantity ordered, supplier and whether stock has been received yet. You can also change the column order to find purchase order by sale backorder. 


Customer Payment Details: Shows payment details by customer with invoiced, paid, still due/credited for the selected time period. Output currency can be changed. Use the detailed view to see payment details for each order/invoice. 


Customer Payment Summary: Shows shows a payment summary for your customers, with total invoiced, paid and still due/credited for the selected time period. This report also shows the latest payment collection date. Output currency can be changed. This report does not break down totals by order/invoice. 


Inventory Velocity Report: Calculates reorder dates and suggests reorder quantities using the lead time, safety stock and velocity (units sold/day) parameters. Use this report to make sure you have enough inventory in stock to meet your forecasted sales.


Field Name
Sale Backorder DetailsSale Backorder SummaryFind Sale Backorder by Purchase OrderCustomer Payment Details
Customer Payment Summary
Inventory Velocity Report
Can be scheduled?Yes
Yes

Yes
Yes
Yes
Customer
Yes

Yes
Yes
Yes

Supplier
Yes
Yes


Yes
Sales Representative
Yes

Yes
Yes


Order #
Yes

Yes



Order Date

Yes



Invoice #

Yes
Yes


Invoice Date


Yes


Invoice Due Date


Yes


Invoice Status





Last Invoice Date



Yes

Last Payment Date



Yes

Currency (Customer)






Notes (Sale header)





Year


Yes


Quarter


Yes


Month


Yes


Customer Reference

Yes
Yes


Customer TagsYes


Yes
Yes

SKUYes
Yes
Yes


Yes
ProductYes
Yes



Yes
BrandYes
Yes




CategoryYes
Yes




Product TagsYes
Yes




FamilyYes
Yes




UnitYes
Yes




Location (Dispatch)
Yes
Yes



Yes
Shipment Date


Yes


Ship ByYes

Yes



Shipping Address Line 1


Yes


City


Yes


State


Yes


Country


Yes


Postcode


Yes


(PO) Notes






Customer Additional Attribute 1-10Yes

Yes
Yes
Yes

Product Additional Attribute 1-10Yes





Sale Process Additional AttributesYes

Yes
Yes


PO #


Yes



Purchase Invoice #

Yes



Supplier Additional Attribute 1-10


Yes



Stock Received

Yes



Ready for Shipment

Yes



Active (Product)




Yes
On B2B Portal





Yes
On Sales Channels




Yes
(Product is) Finished Good





Yes
(Product is) Component




Yes
Recommended Action




Yes
Last Sale




Yes
Date Added




Yes
Days since added




Yes
Input






Reporting Period


Yes
Yes
Yes
Currency


Yes
Yes

Recommended Action





Yes
Data Headers





Total (Qty of product ordered)Yes
Yes
Yes



% Discount






Sale amount






Tax





Total Invoice (Sale + Tax)


Yes
Yes

Quantity Required
Yes



Quantity On Hand
Yes



Yes
Quantity Remaining
Yes




Total Paid


Yes
Yes

Due/Credit


Yes
Yes

FX Gain/Loss


Yes
Yes

Quantity Available




Yes
Units Sold




Yes (in period)
Units Shipped per day




Yes
Velocity




Yes
Days to Zero




Yes
On Order




Yes
Lead Stock




Yes
Safety Defined




Yes



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