If you need to configure the host server(s) for your eCommerce stores or allow API clients to receive requests from DEAR, or you are not receiving any emails from DEAR, we recommend whitelisting the following DEAR IP addresses:
- DEAR Inventory IP address: 220.127.116.11
- DEAR Inventory mail server IP address: 18.104.22.168
The whitelisting of the mail server IP address is particularly helpful in case you're not receiving any emails from DEAR, which may have been dumped to your mail server's Spam folder all the while.
If you don't know how to go about whitelisting IP addresses, seek your hosting provider's support.