Record the "User" in the PACK tab
- When a PICK task is completed on the WMS, the USER is captured in the PICK tab of a sales order, under the “Should be picked by” section.
- When a PACK task is completed on the WMS, the USER who completed this task, is not captured in the PACK tab of a sales order.
- This should be fairly easy to capture, as the USER is already logged in (either via the WMS or Web Browser).
- This will be useful, where you have multiple users all completing individual PACK tasks, as we could then trace back if there was an issue with incorrectly packaged items, poorly packaged items, disputed items packaged by the customer etc.