Pushing Sale Order# instead of INV# to ShipStation Order# field
Upon checking Dear's custom store integration with ShipStation, we have found that Dear pushes the Invoice# to the Order# field of ShipStation, which is something not quite right. (Screenshot below)
Can Dear push the sale order# instead as this integration was built by Dear and not ShipStation?
This would greatly help a lot of our clients. The warehouse teams would usually check the Dear sale order# between both platforms to check the order statuses and find out any anomalies.
I came here to ask about this request. Our despatch staff don't use the invoice number, it's the sales order number that is relevant to them.