Pushing Sale Order# instead of INV# to ShipStation Order# field

started a topic over 1 year ago

Upon checking Dear's custom store integration with ShipStation, we have found that Dear pushes the Invoice# to the Order# field of ShipStation, which is something not quite right. (Screenshot below)


Can Dear push the sale order# instead as this integration was built by Dear and not ShipStation?

This would greatly help a lot of our clients. The warehouse teams would usually check the Dear sale order# between both platforms to check the order statuses and find out any anomalies.

1 person likes this idea
  • I came here to ask about this request. Our despatch staff don't use the invoice number, it's the sales order number that is relevant to them.

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