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Removing the "Contact DEAR Support" from B2B Portal Password Reset page

started a topic 4 months ago

Hi All,

Would appreciate it if we can remove this hyperlink from the Password Reset page as it will bring confusion/misleading to our B2B Customers who are placing orders. 

Currently, we have over 1000+ active users, and their queries come to us directly and we try to resolve them from our end.  Due to the following Hyperlink, I'm concerned their queries will get missing and we won't be in the loop if they raise an issue DEAR Support directly.


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Let me know how we can mitigate this possible confusion towards our DEAR B2B Customers 


Regards,
Nimnaka 

  • Hi Nimnaka,


    Kindly get in touch with support@dearsystems.com to get this sorted.



    Best regards,
    Yohan Andrado | DEAR Systems
    Schedule a 30-minute Support call
    You may also contact us via WhatsApp +44 1244 940807
    Continue learning with DEAR Academy 

  • Sure, Thank you

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