Customer credit in web portal and POS
Hi,
Can a link between DEAR POS and the web portal be built for customer credits? We sell through online, phone and brick and mortar store channels using both POS and the web portal, and not being able to easily allocate credits generated in one in the other is quite frustrating.
Cheers
Harry
Hi Harry,
Customer credits does sync over to the B2B portal. However, this is not something meant for the POS as it more towards the retail side.
Below is an article link that shows how to use this on the B2B portal.
https://support.dearsystems.com/en/support/solutions/articles/11000079285-using-credit-accounts-in-b2b-ecommerce-portal-transactions
Best regards,
Yohan Andrado | DEAR Systems
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Hi Yohan,
Understood, but ours is a primarily B2C business so we need really the functionality to exist between the web portal and POS.