[proper] Backorder Received Notification
There is no fool proof way for Dear to notify me when something has been received into stock, to trigger the action that we can now fulfil a customer order that was on backorder.
The current limitations of Dear’s notification of Backordered stock being received in is forcing me to maintain spread sheets and physical printed orders that I need to manually cross reference every time an order is received as I can’t rely on Dear to tell me to now fulfil a customer order based on stock being available.
The only process that Dear can (narrowly) accommodate this is if a PO has been created via Backorder Reorder. But that fails if you then merge POs – as we do all the time as we run the Backorders for multiple Branch’s and then merge the 2 – so we lose this link to the notification.
Similarly, if I have a pending PO for shelf stock, then I receive a customer order for some stock coming on that PO – again my Inventory Management System does not advise me when the stock arrives that I have a backorder to fulfil.
The Backorder Notification works fine – but as explained above it needs a strict set of actions to function – and does not cater for real word inventory activities.
This feels like it should be a fundamental feature of any inventory management system, as with out it, I’m forced to manage a manual process outside of Dear.
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