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Need Unique Identifier for Magento - Dear orders to identify Customers uniquely

started a topic about 3 years ago

Existing scenario / problem:

Currently customers are identified in DEAR based on their name.

For example, if two customers have the same name, DEAR ends up identifying the customer based on the Name (first + last), whereas they could be completely diff. users from different cities/countries with the same First+last names. Hence Name alone won't help in uniquely identifying a particular customer in the orders. 


Especially while passing on order details from a Shop system like Magento, it becomes very difficult to sort out the orders in DEAR.




Expected Feature outcome:

Customer identification should be enabled using an additional parameter that is a UID such has Mobile number and name, or Email ID and name, or Mobile number alone. 


Related to an earlier post : https://support.dearsystems.com/support/discussions/topics/1000063446/page/3?url_locale=


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