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Easy way to be able Refund Customer Credits

started a topic 10 months ago

Hi,


There will be instances when we would have customer credits which would need to be refunded. Currently there isn't an easy way to do this.


The workaround for this in quite long winded which is as follows:

  1. First creating a service invoice for amount of pending credit
  2. Settling this invoice using customer credit
  3. The creating credit note against this new invoice
  4. Refunding the credit note


It would be great to be able to process Refunds of Customer Credits in a proper way which would be designed to handle just that.


Thanks in Advance,


Best Regards,

Luke Bilocca

Scope Solutions



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