Whitelisting system emails

started a topic over 2 years ago

It seems inappropriate to consistently tell our clients to check spam, or whitelist IP addresses, in order for Dear system emails to reach their intended recipient. And even when this is done, emails to new contacts still get lost, or reply emails still get stuck in the next recipients spam. There needs to be a more global approach to fixing this. We switched from Xero, and they have managed to overcome the problem for all of their users, can this be investigated within Dear too please?  Thank you. 

3 people like this idea
  • I need this! My customers constantly are not receiving our emails. 

    A solution would be to allow Dear to send email through a 3rd party authenticated email server. Then I can redirect my Dear email through my Gmail account. 

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3 people like this idea
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