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Undo an Advanced Sale

started a topic over 3 years ago

Could Dear come up with a feature wherein authorized fulfillments and invoices will remain authorized even after undoing the sales order? There are instances wherein the sales order needs to be undone so as to edit quantities for future fulfillments. Given that, fulfillments and invoices that are previously already authorized would have to be reauthorized. If the scenario is that the items already fulfilled and invoiced are going to remain, can't Dear come up with a feature wherein they will remain authorized even if a sale order has to be undone just so we don't have to start over with the process of authorizing them again?


7 people like this idea
  • That will be a very helpful feature!

  • The client wants to add a feature where the advanced sale order will allow to invoice more items in addition to those included in the order stage. Currently, client needs to undo the sale order and fulfilments and then amend the order or create another order to include the additional invoice to charge the customer for the extra items shipped. Scenario (Client creats a sales order and invoice and when they begin fulfilling the order and after multiple fulfillments, they realize that they have more products to ship out than originally ordered.  TheyI want to create another invoice for this extra product within the same sales order without having to re-do all my fulfillments. They can undo the invoice without affecting the fulfillments and create an additional invoice, however it will not let them add additional products to that new invoice because it wasn't specified in the original sales order. Therefore they are forced to to undo the sales order to add the additional product, so that they can add an additional invoice without errors. This however undoes all their fulfillments and forces them to walk through all the fulfillments again.

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