Ability to open Files in Chrome upon Print Operation in DEAR instead of downloading
This Feature request is created based on this ticket: https://support.dearsystems.com/a/tickets/156493
This Feature request is created based on this ticket: https://support.dearsystems.com/a/tickets/156493
Yes we definitely this!!! To have to download the file before you can print doesn't make sense, much simpler and more efficient to be able to print direct from the browser
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Agree Amanda!
With the price increase of Dear I'm also increasing my expectations of the UX interface.., esp simple things like this.
Acknowledging all the recent back-end improvements, and grateful for them :)
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See, DEAR think they have already improved the interface and speed and therefore can charge more.
But their customers, I am pretty sure, find the performance vs. price mostly very poor, and the UI distinctly lacking in some obvious areas - indeed, I would argue they still haven't brought up either of those aspect to their old price point, let alone their new one.
Things have improved, to be fair, but it's gone from mostly abysmal to - sometimes not great/usually just ok performance. Their are still (commonly) weird random lags, odd bugs that pop up randomly, and endless inconsistencies to the UI (and the API). Just opening sales etc can routinely take 10 seconds plus. It's hardly a shining example of modern web performance, even now.
What they really need to do is some quite significant remedial work to get things a lot more polished in these areas and fix the various obvious holes in functionality (like having to save PDFs, and not having access via the API etc).
(I literally laughed out loud at the new DB server prices. In this world of commodity VPSs, those levels are absurd. if you're doing business at that volume, the only reason you wouldn't leave DEAR would be because you're kind of trapped in their system, but you can bet many folks will kick off projects to do so...)
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The template system is straight out of the dark ages....there are marvellous modern templating systems, in abundance, but for some bizarre reason they have tied themselves to the ancient and utterly hopeless Microsoft mail merge rubbish. And there are all sorts of bizarre limits to the templates once you dig into them - even between very similar things like pick vs pack, there are different fields available. (It's our data, make it all available everywhere, please!!)
The price increase, at this time, is nuts. Look at Xero - obviously a company in a related area. They have decided against all prices increases for many months going forward, & promised at least 3 months of notice when they finally do raise prices. And that was over a few dollars a month! Many other SAAS companies have offered 2 to 6 months free this year given the pandemic. And many more have dropped prices, and permanently.
It's totally out of sync with the market. Read the room, DEAR!