Unique Customer Names
DEAR has a fundamental issue when it comes to Customer Names when you aren't dealing with Businesses but in fact individuals. The Customer Name needs to be unique, but when you're selling to countless John Smiths you aren't able to manage this appropriately and are forced to create John Smith 1, John Smith 2 etc.
This is less than ideal and is causing a selection of our clients to become incredibly frustrated. Is there no chance that the Customer could use the DEAR Customer ID (Hidden from end-users) to distinguish uniqueness and therefore enable Customers of the same name to exist?
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