Deprecated SKUs - a check box to delete from Inventory
We don't want to delete all deprecated SKUs, would like a check box where you can tick and then press DELETE to delete the selected lines in Inventory_all products.
We don't want to delete all deprecated SKUs, would like a check box where you can tick and then press DELETE to delete the selected lines in Inventory_all products.
Agreed!
We would also really appreciate this function for our Customers, too! Some, we are happy to delete, but many just need to be archived.
There should absolutely be a way to delete some products (or customers) without deleting all of the ones that have been depricated!
Since previous suggestions are 2 years old, I'll assume this change isn't in Dear's plans. The only way to change that is for you other users to VOTE.
The answer I received from tech support was : "A workaround for this is to make all the products you don't want to delete active again and then use the "Delete deprecated products" option to delete the rest which you did want to delete and then make the other products deprecated again."
My response:
Thank you for your answer, but this is an unacceptable solution, and frankly ridiculous!
That is an incredible amount of work that could involve hundreds of products, with a lot of risk for mistakes, for something that should be quick and simple.
This is a major flaw in the Dear System that needs to be fixed ASAP.
Please escalate this in your company to someone that has the authority to have this fixed.
Is there a way to handle this using the export/import CSV file method?
I'm so glad I'm not the only one. The inability to delete products efficiently is ridiculous. Our on boarder messed up our data input and now we have to fix it or reset the account. EVERYTHING and starting from scratch. ? I cant even begin to understand the logic in that.
Could you please share a business case when a deprecated product that is NOT referenced by any past transaction needs to be preserved in the system?
Delete Deprecated products action finds and removes deprecated products that are not used in any way and removal of which won't cause any data integrity issues.
Natually, if a product has been used in the past it cannot be simply deleted. Yet, you may instead merge selected deprecated products together to reduce number of SKUs used and do it on a specific products instead of for all deprecated products.
Merge, in a sense, does what you require, as it deletes secondary products (deprecated or not), and even if they were referenced in transactions, in most cases they can still be merged into a primary product.