Pass service line items on a SO through to pick / pack / ship stages

started a topic 12 months ago

When customers place orders on our platforms they have the option to pay extra for expedited shipping. This is passed through to Dear as a service line item on the SO. But it is not passed through to the pick / pack / ship stage as a visible line item so whilst there is nothing to pick for it, the warehouse team member is not aware that the order needs to be sent via a fast courier delivery method unless we phone the warehouse and make them aware that this particular order has to be sent fast - and then rely on the team member to remember which order it is. This is not so good, so we would like service line items to be passed through the pick, pack and ship stages as being something visible within Dear and WMS.

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