search-icon

Implemented
Automatic Credit Hold

started a topic almost 1 year ago

Hello,  It is great that Dear will automatically place a customer on credit hold when "if their credit limit has been exceeded AND they have an outstanding overdue payment".  IT would however be much better (actually provide a function for my business) if the logic was OR .  That is to say, that the auto credit hold will come on if either the credit $ limit OR the credit days have been reached rather than both. 


3 people like this idea
  • It's a very good point Richard, and has been discussed a little in this Feature request: https://support.dearsystems.com/support/discussions/topics/11000014606

    Dear have marked it as Implemented a few months ago, however as you can see from the comments since, there's many organisations who are requesting it to be changed to the OR logic you've outlined

  • Hi All,


    We are happy to announce that this feature has now been developed and available in Production.

    Please find the release note here: https://dearsystems.com/new-release-17th-may-2020/


    Best Regards,

    Heshan - DEAR Systems


    1 person likes this
Login or Signup to post a comment

3 people like this idea
Log in or Sign up to post a comment