Bounced Email notification
I find it very frustrating that there is no notification if a customers email address is incorrect. I don't know if an invoice/delivery docket has been sent to a customer. I need to send statements from XERO in order to get a notification that the email address is incorrect. This might be up to a month after the customer should have received their invoice, or even a month after payment is due.
The solution I have been given was to activate the email read receipt, this is not a option as this would be a full time job tracking this feature. I am hoping that this can be fixed.
4 people like this idea