Sync time of orders from shopify to DEAR

Does anyone know if you can configure the sync of pending and loading orders from shopify to DEAR to be every 5 mins - currently it can take 30 to 60 mins.


1 person likes this idea
  • Hi Tom, 


    It's currently not possible to update the sync time. Orders come through automatically at the top of the hour. 


    You can manually process the orders to come into DEAR by going to the DEAR Integration settings > Shopify > select your Shopify store > Pending Orders > Process. 


    There is another thread with votes from other customers here: http://support.dearsystems.com/support/discussions/topics/11000026188


    I hope that helps. I hope they will be able to improve the sync timing soon too. 


    Cheers, 

    Jeri 

    Co-Founder of WhichAddOn.com

Login or Signup to post a comment