particular product cannot be sold to a particular customer

started a topic about 5 years ago

please set up either a customer or a product so that a particular product cannot be sold to a particular customer.

11 people like this idea
  • Yes , range restrictions by Customer would be ideal..whereby you can exclude Brands, Categories, Tags, or SKUs from certain Customers. 

    Structure could be similar to Deals & Discounts, or B2B portal Catalog

    @Maxine, if you're using the B2B Portal you can restrict the products listed in the Catalog. Depending on the complexity of your needs you can set up a separate portal per Product range... we have 6 different portals, and assign customers depending on the product range they are allowed to buy

    1 person likes this
  • Re the structure, I should have clarified that it would be great to have an option to Include or Exclude.. so the Catalog of Brands, Categories, Tags, or SKUs can either be 'Excluded' or 'Included' from the list of Customers

    1 person likes this
  • I agree - we need this, as we have several brands, and some customers are not qualified to the right level to be able to purchase certain products. At present we are having to use the notes section of the customer record to remind us. To be able to disallow a brand or specific SKU per customer would make this more manageable, especially as we are planning to roll out the B2B integration.

    1 person likes this
  • This makes a lot of sense as often not every customer will have access to the entire range.

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