Currency conversion not matching amount from payment processor
We are a US based company with a website in the UK that collects GBP and a website in Norway that collects NOK. Our payment processors are Paypal and Stripe.
Currently our sales come into DEAR from our websites, DEAR then converts our sales from the foreign currency to USD, but it uses XE rates, which isn't what either Paypal or Stripe use.
Therefore the amount received in DEAR isn't correct and has to be manually adjusted. It caused a lot of extra work which is frustrating when we made this total switch to automate these tasks.
Could the developers at DEAR pull the payment processor actual information rather than just converting at DEAR's (XE) rates?
Thanks for the consideration.
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