Shipping Method in DEAR and synced from all eCommerce platforms

started a topic about 7 years ago

DEAR's integration with many eCommerce platforms is great. There is something missing, though. The shipping method should be sent to DEAR Inventory from all integrated eCommerce platforms, including Shopify, WooCommerce, BigCommerce, Amazon, eBay, Neto, Magento, Etsy, Square, and ShipStation, as well as being a part of the API. This would very helpful, and really in many ways is critical. The shipping process certainly depends on knowing the shipping method selected by the eCommerce customer and it seems like a big, unnecessary step to require DEAR users to go back to the eCommerce platform to find the shipping method. And in some cases, the shipping method is needed for the business at the pick and pack levels of order fulfillment as the selection of the shipping container (box, sleeve, etc.) will be determined by the shipping method. And in cases where there are multiple eCommerce sales channels, those doing the pick/pack/ship process in DEAR are required to first determine the eCommerce source of the order, and then go to the eCommerce system to look up the order in order to find the shipping method. And if there are multiple shops on a given eCommerce platform, the situation becomes even more complicated.

As mentioned in a separate feature request, a field for the shipping method requested by a customer should also be present for ordered entered directly into DEAR as it is a basic data element for any shipped order.

Adding this feature of having the shipping method in DEAR would be a huge plus to DEAR's integration with all of its eCommerce platforms, and, in many ways, is critical for DEAR to be an efficient solution as an eCommerce order aggregator and fulfillment system.

**Note: If you also want to see this feature implemented, make sure you "like" this Feature Request, and/or add a comment. DEAR Inventory considers which feature requests to implement based, in part, on user interest/demand in this Feature Request forum.**

  • One other thought on this.  It is also important for DEAR to have the shipping method information in order to pass it to shipping integrations (e.g., ShipStation) so that users have all the information they need to efficiently process each order through ShipStation.

  • We have implemented this enhancement and Shipping Method can be specific on sale order header or selected from provided shipping methods in case if you have Shipping Service provider integration connected to your account.

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