In Progress B2B Portal
DEAR Support
Please see details here
http://support.dearsystems.com/discussions/topics/1000043072Merged
Several more comments:
1. Add place to insert Google analytics code
2. Access to logs confirming that an invitation was sent
3. The ability to add text and info to the log-in page where information can be added on how to apply for an account, how to log in etc.
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BUGS:
1. Orders from the portal are coming in with the email address mapped to the contact field - please remap.
2. Phone number not mapping at all
3. Price tier showing is not the customer's tier (though the price is correct)
4. Only Line 1 of the shipping and billing address is mapping in (City state, zip and country not mapping at all)
Please add:
1. Automatic order confirmation email to the customer AND vendor
Otherwise this customer's quote says it all: "The portal is like using a machine gun where before you were offering a fishing rod"
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Custom email invitation has been implemented - thanks
The default "reply to" address in the email invitation is hard coded to "support@dearsystems.com" - please change it so that the return address is to the stores' default email address.
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The Products should Show Price/UOM
Now only showing price , but what about UOM? is it piece , dozen , kg , or gram?
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I second your request to add the Unit of Measure to the pricing, Nasser,
Importantly along with this addition, we need more visibility of tax rules, this could be customisable text in the Portal settings. In Australia, this statement is compulsory if price excludes GST.
Combining these, for example, $x.xx ex-GST per case of 6
Thanks everyone who contributed to this discussion. Our product team has started processing your feedback and will publish new roadmap re B2B enhancements within the next 2-3 days.
Its $50 for the notifications module its not user based
Suggestion: Remove "Update Cart" function
During checkout, the need to "update cart" after making changes is missed by many customers — I suggest the "Update Cart" command be built into the "Checkout" button, requiring the customer to update the cart feels like an unnecessary step in the checkout process.
a) need a notes section in place of the nonsense that is in the payment section at the momnent - see attachment.
b) the client should be able to get a copy of invoice?
c) the client should receive and email when the order is shipped and invoice is ready for download
d) supplier gets notification when the invoice has been viewed/downloaded/saved?
regarding REORDER - my customers are not likely to repeat exact orders so a favourites is more beneficial for me
Thanks
REQUEST: Portal to calculate available quantity in-between sync periods
We have recently learnt that the B2B Portal only updates the available quantity every 15min when it syncs with DEAR, this was surprising to us as it means the B2B Portal is syncing through API the same as a Shopify store would.
This availability lag causes difficulties as it allows the same stock to be sold in multiple sales if placed in the same 15min window — such as the launch of a product in high demand. We've had to break some customers hearts as this caused over-selling.
Our request is from the Portal to calculate the available quantity in-between sync periods by deducting qty sold from the last sync figures.
Add these to this list:
http://support.dearsystems.com/support/discussions/topics/11000020065
Need to add the BRAND field to the product, in both the product list view and product detail view:
Product list view:
Product detail: