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Implemented
Edits to Invoices WITHOUT Undo

started a topic over 8 years ago

Being able to edit purchase orders and sales 480invoices without undoing the WHOLE transaction back to 'draft' would be very helpful.


To make minor edits such as address changes, payment due dates, contact information it's a bit frustrating to need to go through and reauthorise all stages again, and input payment details. 






27 people like this idea
  • This has NOT been implemented satisfactorily to address the frustrations of good paying users of this thread.


    All too often surface level responses from implementers that do little to actually help.


    Take a look through so many threads across numerous topics and you will see blockages, time wasting and friction for

    even the most basic day to day workflow and processes, while attention is given to processes that hardly anyone uses.


    DEAR, Please listen to those paying your wages before you lose them to someone who can actually do what is required.


    1 person likes this
  • Hugely agree with the above.  DEAR's UNDO is too strict.  I can understand some hesitation with the transactional elements but we should be allowed to:

    - Update customer information
    - Allow for partial deliveries and changes to delivery addresses
    - Add notes to the orders as a historical log


    1 person likes this
  • Right - either of those solutions (date change or update from Xero) would be immensely helpful.

  • Agree with all of the above. Most urgent need is for clients to be able to change the Due Date without rolling back the whole sale. Alternatively, allow the change in Xero Due Date to flow back to DEAR and update the Due Date on Purchase Invoices. 


    2 people like this
  • Have to agree with all the above, so many times I've wanted to add a note/memo or I forgot to add freight etc... But to make these minor changes the whole sale needs to be taken back to the start. 


    Also once you hit undo you have to go through every single stage like pick/pack etc... Even when I have selected to skip these steps in the settings.


    2 people like this
  • I would like the feature to roll back a step in the process rather than complete unwind.


    Be great if the invoice would undo to ship stage so that you re-authorise ship stage and then information can be easily changed/added on invoice lines. 


    2 people like this
  • I'd like to be able to do simple thing like edit the memo fields once the invoice has been authorised... so many times i've had to undo the sale just because I needed to add a note about something.


    4 people like this
  • its say the change has been implemented but I would not really class the changes made too meet the requests in this thread...


     

  • Yes this is so frustrating, I cannot understand why we have to go through the WHOLE process to add an item to an invoice or change a due date or freight charge! DEAR please please, this is time consuming and frustrating, I can't understand why the whole process needs doing again.

     


    2 people like this
  • I'd still like to see the ability to add line items to invoices from suppliers. With things like print goods, we often have to put down a deposit, which is then reconciled in our accounting system with the authorized invoice, then there is an over or under print and the final invoice changes. 


    2 people like this
  • Thank you Marvin!!

  • The change has been implemented. Some of the fields that do not affect transactions directly were made editable without undo.


    2 people like this
  • "The idea has been marked as In Progress. "


    Wonderful news!! Thank you DEAR people!

  • Hello DEAR! Please make editing to orders possible. Allowing simple things like adding comments/notes, tracking, changing shipping method, price adjustments, discounts without having to "undo" would be very useful. Thank you.


    3 people like this
  • I'd be happy if the Undo was restricted once an order has shipped. The way it is now, when shipped orders are undone, ghost versions of date-coded product are being added back into inventory, making it look like we have more than we do, affecting re-ordering and our ability to accurately quote availability to customers. 


    1 person likes this
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