Shipping address issues

started a topic over 5 years ago

Update customer shipping addresses within an order:

Sometimes customers want to change their shipping address after an order has been placed, but it looks like an entirely new order must be created in order to update the shipping address. If I'm wrong, someone please let me know!

Customer pick-up/drop-off:

If I don't enter a shipping address, I get an error message about it being required Shipstation, so I have to create a fake address, which later must be deleted. Just an annoying extra step, so it would be great if we could just check a box that says "skip Shipstation."

  • Shipping address is always editable even after the order is complete. If you are experiencing problems - please submit a ticket to DEAR Support and indicate the SO number you are having problems with.

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