BigCommerce: do away with pending orders

started a topic over 5 years ago

Request that pending orders be moved immediately into sales orders instead of waiting for an hourly journal. This will help businesses like ours that ship right up to the carrier pickup and use Shipstation. Our shipping personnel don't have a DEAR user account so cannot manually move the pending orders to sales orders and thus miss orders they could otherwise fulfill.

1 person likes this idea
  • Definitely - I've just started using Dear with Bigcommerce and can't understand why you'd have pending orders sitting there. Why not just move them immediately into sales? It doesn't make sense.


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