Printers and barcode scanners can be connected to your DEAR POS device.


Prerequisite:


  1. Supported Hardware
  2. Printer Setup
  3. Barcode Scanner Setup


Supported Hardware

[back to top]

The table below shows the various LAN, Wireless and Bluetooth printers from Star Micronics and EPSON that are supported in DEAR POS.


Star Micronics


Epson


mC-Print2
TM-m10

mC-Print3
TM-m30
mPOP

TM-P20
FVP10
TM-P60
TSP100IIIW

TM-P60II
TSP100IIILAN

TM-P80
TSP100IIIBI

TM-T20, TM-T2011, TM-T2011-i
TSP100LAN

TM-T60
TSP143 (100)

TM-T70, TM-T70-i, TM-T7011, TM-T7011-DT
TSP650II

TM-T81II
TSP700II

TM-T82, TM-T82II, TM-T82II-i
TSP800II
TM-T83II, TM-T83II-i
BSC10 LAN

TM-T881V, TM-T88V, TM-T88VI , TM-T88V-i, TM-T88VliHUB, TM-T88V-DT
SP700

TM-T90
SM-S210i
TM-U220, TM-U220-i
SM-S220i

TM-U330
SM-S230i

TM-L90
SM-T300i
TM-H6000IV, TM-H6000V, TM-H6000IV-DT
SM-T300

SM-T400i

SM-L200

SM-L300



Printer setup

[back to top]

Here are a few examples of how to set up supported printers in DEAR POS. The procedures cover the Star TSP650II bluetooth printer, Clover built-in printer, and mPOP Mobile Point of Purchase Device. Setup of other printers and scanners basically follow the same procedures.


Star TSP650II printer

[back to top]

To install TSP650II printer:

  1. Pair the printer with a tablet device, per the STAR printer instructions handbook.
  2. Within DEAR POS go to Menu > Setup > Printer Setup.


  1. In the Printer Name field, enter exactly the same name of the printer shown under the Bluetooth settings of your tablet.
  2. Enable the simulator mode to have receipts pop up on screen rather than having them physically printed. Otherwise, disable simulator mode if you want to physically print to paper.
  3. Click Save.
  4. Click Test connection button. If all settings are correct, a message that the printer has successfully connected is displayed.
  5. Click Test print. If all info is correct, a small test receipt is printed.


Clover Printer

[back to top]

Since the Clover printer comes pre-installed, you do not need to perform any manual steps to pair it with your tablet device.


To install a Clover Printer:

  1. Within DEAR POS, go to Menu > Setup > Printer Setup.
  2. Make sure to select the correct paper width per the instructions manual.
  3. Enable the simulator mode to have receipts pop up on screen rather than having them physically printed. Otherwise, disable simulator mode if you want to physically print to paper.
  4. Click Save.
  5. Click the Test connection button. If all settings are correct, a message that the printer has successfully connected is displayed.
  6. Click Test Print. If all info is correct, a small test receipt will be printed.


mPOP Mobile Point of Purchase Device

[back to top]

Star Micronics' mPOP™ Mobile Point of Purchase is a hybrid device for tablet POS that combines a cash drawer and printer peripheral and optional barcode scanner. You can set up the mPOP Device to communicate with your DEAR POS store. 


First, set up mPOP device on a target device (Android tablet or Apple iPad) via Bluetooth connectivity. For guidance on how to use the devices, user manuals can be downloaded from mPOP.


To use mPOP Device with DEAR POS:

  1. Go to  Google Play or the App Store, and download and install the mPOP utility.
  2. Check that the mPOP device is functioning correctly.
  3. Start DEAR POS application on your iPad or Android device.
  4. Go to Setup -> Printer Setup. 

  5. Click Auto Discover Printer. mPOP should be found automatically.


  6. Click Save.


  7. Select the printer, then click Connect.


  8. If the printer does not connect successfully, the below notification pops up.


  9. After successfully connecting the printer, press Test Connection to check that the printer is connected to DEAR POS.
  10. Press Test Print and check if test receipt is printed correctly.


To use mPOP device as a barcode scanner:

  1. Add a product with a barcode into DEAR Inventory then list it on your POS store to test the Mpop barcode scanner( if you are not familiar with listing products refer to this article). Using mPOP barcode scanner start scanning items into the registered order and click Pay.
  1. When selecting a cash payment method, the mPOP cash drawer will pop open automatically once the Done button is pressed. You can then continue to email or print the receipt for the customer. 

Barcode Scanners

[back to top]

Barcode scanners can be paired with your tablet device following the procedure described under your barcode scanner manufacturer's manual.


No special steps are required to be taken within DEAR POS for connection of barcode scanners. Every barcode scanner that can be attached as hardware to your PC/MAC or tablet (Android or iOS) is supported.


To install a barcode scanner:

  1. Within DEAR POS, go to Menu > Setup > Scanner setup.
  2. You will be taken to the scanner test area where symbols will appear if the barcode scanner is attached. You can test scan real barcodes here.

  3. An error message is displayed if the barcode could not be detected. Ensure that your scanner is properly connected, then try the operation again.