Hardware Installation


Printers and barcode scanners can be connected to your DEAR POS device.


Prerequisites:

  • See DEAR POS - Getting Started and Information


  1. Printer Setup
  2. Barcode Scanner Setup


Printer setup

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Currently only star TSP650II bluetooth printer & Clover built in printer and mPOP Mobile Point of Purchase Device are supported with DEAR POS.



Star TSP650II printer

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To install TSP650II printer:

  1. Pair printer with tablet device as per STAR printer instructions handbook.
  2. Within DEAR POS go to Menu > Setup > Printer setup 



  1. In the Printer Name field, enter exactly the same name of the printer as shown in the bluetooth settings of the tablet.
  2. Simulator mode:
    • Disable simulator mode if you want to physically print to paper
    • Enable simulator mode to have receipts pop up on screen rather than be physically printed
  3. Click Save
  4. Click Test connection button. If all settings are correct the message about successful connection will appear.
  5. Click Test print. If all info is correct a small test receipt will be printed.




Clover Printer

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Clover printer comes pre-installed, therefore you do not need to perform any manual steps to pair it with your tablet device.


To install Clover Printer:

  1. Within DEAR POS go to Menu > Setup > Printer setup
  2. Make sure to select the correct paper width as per instructions manual.
  3. Simulator mode:
    • Disable simulator mode if you want to physically print to paper
    • Enable simulator mode to have receipts pop up on screen rather than be physically printed
  4. Click Save
  5. Click Test connection button. If all settings are correct the message about successful connection will appear.
  6. Click Test Print. If all info is correct a small test receipt will be printed.


mPOP Mobile Point of Purchase Device

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Star Micronics' mPOP™, Mobile Point of Purchase is a hybrid device for tablet POS that combines a cash drawer and printer peripheral and optional barcode scanner. This mPOP Device can communicate with your DEAR POS store using this integration. 


First, set up mPOP device on a target device (android tablet or iPad) via bluetooth connectivity. User Manuals are available from mPOP 


To use mPOP Device with DEAR POS:

  1. Go to  Google Play or the App Store and download and install mPOP utility
  2. Check that the mPOP device is functioning correctly 
  3. Start DEAR POS application on your iPad or Android device 
  4. Go to Setup -> Printer setup 


  1. Click AUTO DISCOVER PRINTER. mPOP should be found automatically
  2. Click Save



  1. Press Test Connection to be sure that printer is connected to DEAR POS 
  2. Press Test Print and check if test receipt is printed correctly


To use mPOP device as a barcode scanner:

  1. Add a product with a barcode into DEAR Inventory then list it on your POS store to test the Mpop barcode scanner( if you are not familiar with listing products refer to this article). Using mPOP barcode scanner start scanning items into the register order and click Pay.

 


  1. When selecting cash payment method, the mPOP cash drawer will pop open automatically once the Done button is pressed. You can then continue to email or print the receipt for the customer.









Barcode Scanner

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Barcode scanners can be paired with your tablet device according to the barcode scanner manufacturers manual. 


No special steps are required to be taken within DEAR POS for connection of barcode scanners. Every barcode scanner that can be attached as hardware to your PC/MAC or tablet is supported.



To Install barcode scanner:

  1. Within DEAR POS go to Menu > Setup > Scanner setup
  2. You will be taken to scanner test area where symbols should appear if barcode scanner is attached and you can test scan real barcodes.


NOTE: iPad keyboard will be disabled when your device detects another device that acts as a hardware keyboard (most barcode scanners are detected as hardware keyboards). If you want to use your scanner together with the device keyboard you need to switch the Enable software keyboard option in the Scanner setup page.