We are hoping there could be a chance to remove the "Show Discount" button that then records "Discount %" and "Deal Name" if no discount or deal applies to a customer.
Having this option on the customer invoice page, would prompt our customers to raise the question of discounts must be available if the button and options are visible.
Customers asking/wanting/requesting discounts or a deal after seeing these options is not ideal.
Has anyone else raised this concern? Do you think this could be a possible option in another roll out phase?
It's a good idea. When do your customers see the "Show Discount" button? Do you use the sales page as a POS or is it on another page?
I could build a Chrome Extension that can hide the button when necessary. Please send me a screenshot of where the button shows to firstname.lastname@example.org. I'll put it on the Chrome store so it helps others until Dear gets a chance to look at it ;)
I see what you mean. In the POS there is the Discount button.
What I suggest is to move the "add discount" to the "..." button so that it is hidden from casual viewing but still easy to add.