Support First Name / Last Name

Currently everything goes into the First Name field in QBO, which is problematic.

3 people like this idea
  • I agree and would also like to add that I'm not a big fan of how the names are merged together in Dear. It makes it hard to look at one specific person and see how much that person spends or to review their transaction history (both of which we need to do often). We have a lot of customers with the same name. I wish Dear used additional qualifiers such as email, phone, address so if any additional information matches then it blends them but if the additional information is different it creates a different profile. We often even have open layaways from different customers who have the same name, this can be very problematic when trying to post payments because we have to find the order by name.

    1 person likes this
  • Also requested somewhere else. Suggest voting on that too
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