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Planned

Undo a invoice without undoing the whole Purchase/Sale task

Is it possible to add a “undo” button on the tab “Invoice” and “Stock Receive”, like it on “Pick”, “Pack” and “Ship”(please find the picture below), to just simply undo a particular action rather than to undo the whole process including order and stock receive, so that it would not involve other users in this loop?

 

If not, when stocks are received in April and transactions are locked before May, it would be impossible for users to undo the invoice created in June and amend the mistakes on the invoice.


24 people like this idea

Agreed, just like we can undo pick, pack, or ship, would be useful to undo just the invoice.


3 people like this

indeed, fixing this would also alleviate the problem of UNDO randomly assigning locations as discussed in my feature request here


http://support.dearsystems.com/support/discussions/topics/11000018180


2 people like this

Agree!!! 


1 person likes this

This is badly needed.  And is needed for both Purchases and Sales.  Here are additional reasons why:

1. As soon as a purchased product arrives, it is checked into inventory and attributed to sales.  Undoing an invoice needs to be available to fix issues with an invoice (which can come up 30 days after inventory is received) without the need of unlocking inventory.  When one tries to undo an entire purchase, you have to first undo all the sales that the inventory has been attributed to.  Way counter productive.

2. Simply changing a date, tax code or an account and saving, doesn't put that invoice in the buffer to sync to outside accounting apps (as well as other important things that authorizing does).  I has to be re-authorized and in order to do that, see point 1.


3 people like this

Agreed, this would be extremely beneficial

+1 Need this!!  


It is a huge waste of time and risky business to need to undo all the way to the start of a sale.  I imagine this being like the way you can undo Ship, Pack, Pick, except it would just be the Invoice tab.


I see that this is now Planned.  This is great news!  This is badly needed for us humans.



1 person likes this

Agreed.....


There is a need to segregate the permission for users to be able to Undo the Authorization of a Sales Order and completely Undo'ing a Sales order.


Undo'ing the authorization of a Sales Order will allow changes to the order - ie if a customer changes their mind after placing an order and then this should not be possible if the next stage is not undone first. ie once picking is authorized then not possible to undo the sales order unless picking is undone


Undo'ing the full Sales order at header level after it has been picked,packed, shipped, invoiced and payment allocated to it, is risky as this could lead to stock discrepancies, payment discrepancy and invoice discrepancies


Thanks


http://support.dearsystems.com/support/discussions/topics/11000022838?page=1

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