As a cloud integrator, I often have clients I've put onto Dear ask me how they can get their accountant access to the system.
In my case, I am the Dear adviser and registered partner but another user costing them $25USD per month just to have their accountant in is not something clients want to pay.
I suggest it would be an improvement if a free "read only" user could be added for business coaches or accountants looking to advise the client using the reporting from the system. Maybe a limit of one per organisation.
I have similar needs where certain users only need read-only access to view accounting issues.