We need to add non-inventory items (Services in DEAR) to each of our Sales Orders (specifically, recycling fees that depend on the number of items ordered). We model these as Services in DEAR.
However, in DEAR, Services can only be added to quotes or invoices and not orders. We don't use quotes in our industry, so this is a frustrating limitation for us.
Right now, order creation is error prone for us, because we need to remember to add the Additional Item/Service to the Invoice. Ideally, we'd be able to add the Additional Item/Service to the Order itself. Thereby, making our order desk's life simpler and ensuring accuracy of our Invoices.