We send a link to the courier's track-and-trace webpage for boxes we ship and this quick hack was the easiest way I could see to do so in DEAR.
Set up the URL to the track-and-trace as the "carrier" in Settings. We use two different couriers, plus the option to pick up.
Add these MailMerge fields to your email template:
The result comes out like the attached screenshot. It's worth noting that some email clients like Gmail will only format the <<carrier>> as a clickable link...I've tried adding various bits of html and the Excel <hyperlink> tags to no avail so if anyone knows a workaround please let me know!
Hope this helps somone.
This is interesting! I wonder if I pasted the URL in with the tracking number (you could cut and paste it each time which is a hassle) if you could show the carrier and have the link with the tracking too. I might try.
I know this topic is old but I just started a new topic that asks DEAR to input a URL field so the email can have the tracking number, the courier, and a URL for the actual tracking link.
Like how shopify has it if you fulfill with Other.
Please vote up if you agree.
DEAR has section to include the Tracking URL for each carrier, under Setting >> Reference Books. I cannot seem to find a way to use this information in their Mail Merge docs though...
@DEAR-Support can you please add Mail Merge support for the Tracking URL meta data that is already in your system?