It is very important for company like ours that sells over 1000 products for sales order remain the same even when it is picked and authorized. When the sales order is started it follows specific order. For example all the heavy products are on the top of the invoice because they will go on the bottom of the pallet. And all the cookies are in the end of the invoice because they will go on the top of the pallet. At this moment as soon as pick is picked the order is switched by product number or alphabet. In our business it is impossible to predict how many cookies we will get, therefore we add new products codes that are not in order all the time
What a pain when it just changes the order on the invoice.
DEAR is frustrating enough to use as it is without it just changing the order of everything on you ecause it feels like it.
I'm going crazy here..
Why do I need to put an invoice back to an order just to make small changes to it?
I just did that....and the same customers back order filled with the items....so after I made the changes on the invoice I couldnt re invoice it again.....because the items went on back order.
Cmon DEAR...get it together.
I wonder if the people who make and sell this product actualy use it???
This would be a good improvement for Dear. At the moment, a client has "print sales documents in screen order" as the setting. But auto-pick ends up with a non-deterministic ordering (it is different from the sales order, and it can be different each time you do it). This then becomes the new screen order, which means the pick list and the packing list do not actually follow the order of lines on the Order (or invoice). It's very hard to explain this as anything other than a bug, because is it unexpected based on a setting which promises that the screen order on the Order will the order used during the sales process. The non-deterministic nature is also not a good look.